Easily Fix the Outlook 365 stuck on Loading profile Screen Error

Microsoft Outlook helps you manage your emails and stay on top of your tasks and other crucial events. However, this app that works most times flawlessly can also experience technical glitches. One of them is when you find Outlook stuck on Loading profile. Users find that when they open Outlook, it doesn’t go beyond the screen of loading profile or freezes. This problem can certainly be annoying as you don’t know what problem has occurred and how to fix it. This error can arise due to many underlying causes. But there are many easy solutions to get rid of it. In this article, you’ll learn about these precise fixes. 

Troubleshoot Outlook Not Going Past the Loading Profile

You can start with something as straightforward as opening Outlook in safe mode to more elaborate fixes if the problem doesn’t resolve. In the succeeding sections, you can find detailed explanations of different methods. 

Launch MS Outlook in Safe Mode and Deactivate Faulty Add-ins

Outlook can hang on the loading screen because of incompatible add-ins. In order to know the add-ins causing problems, you must launch the application in safe mode.

• Bring the Run window on the screen by hitting the Windows button and R keys.
• In the Run box, type ‘Outlook /safe‘ and choose ‘OK.’
• You will find the ‘Choose Profile‘ dialog box.
• Just accept the default settings of Outlook and select ‘OK.’
• If you are prompted to put a password, do it and tap ‘OK.’
• Now that you can launch Outlook in safe mode, try to deactivate the faulty add-ins one at a time.
• For doing so, open Outlook. 
• Head to ‘File‘ and click ‘Options.’
• Now select ‘Add-ins.’
• Below the ‘Manage‘ section, choose ‘COM Add-ins.’
• Press the ‘Go‘ button.
• You will see a list of various add-ins. Disable the ones that are causing issues and select ‘OK.’
• Now, exit the application and launch it again.

Use Outlook with Admin Rights

When Outlook hangs on loading profile, you can get things started by running the application as an administrator. It’s very easy to run it with admin rights. Just look for ‘Outlook.exe‘ by tapping the ‘Start’ button. Right-click it and opt to ‘Run as Administrator.’

Make a New Profile

Sometimes, creating a fresh profile makes Outlook go past the loading profile screen. Take these steps to make a new Outlook profile.

• Exit Outlook and launch the Run dialog box.
• On the box, input ‘control mlcfg32.cpl.’
• Now, hit the Enter key.
• Tap ‘Show Profiles‘ followed by the ‘Add’ button.
• A new profile will be made, which you can name afterward.
• Input your credentials in the succeeding screen. Enter it in the ‘Email Account‘ field.
• Now, tap ‘Always use this profile.’
• After that, hit ‘Apply.‘

Employ the Inbox Repair Tool in Outlook

When Outlook freezes on loading profile, the possible cause can be a corrupt PST file. In this case, you should use the inbox repair tool in Outlook and resolve the problem. Here are the points to use it. 

• Exit Outlook and input ‘Scanpst.exe‘ in the search box. 
• After it gets launched, tap ‘Browse.’
• Now locate the file. 
• After you find it, tap ‘Start.’
• Scanpst.exe will begin to scan your file. It will also detect potential errors. 
• Place a tick on the box beside ‘Make a backup of scanned file before repair.’
• Now tap the ‘Repair‘ button. 

Final Thoughts

Finding Outlook 365 stuck on Loading profile can certainly be a troubling situation as you aren’t able to perform any of your daily tasks on it. However, the fixes above are proven to resolve this error effectively. If you still find your Outlook freezing in the loading profile screen, seek the help of an email technical support service.