What Is End-User Computing (EUC) and How Does It Work?

End-user computing encompasses technology and policies that offer secure and remote
workplace access to desktops and apps. EUC provides support for several devices,
including thin-client end user computing terminal devices, tablets, smartphones, and
traditional PCs. Bring-your-own-device (BYOD) devices owned by employees or other
users are an option in addition to enterprise-provided EUC devices.
In order to manage the virtual desktop “sessions,” EUC typically needs enterprise
infrastructure. The back-end architecture consists of servers, high-performance storage
to hold the screenshots for the desktop sessions, and enough networking and storage
capacity to support the anticipated number of concurrent and total sessions.
Since 75 million Americans are working from home already, several IT industry
observers think the EUC and VDI will become more vital for enterprise IT as time goes
on.

Why is the EUC important?

It is common knowledge that corporate working is going to be a significant shift across
the globe. Organizations need to keep up with the ongoing digital transformation.
Started as temporary solutions, remote working solutions are here to stay, it seems.
Moreover, this forced companies to move their workload to the cloud.
The sudden shift in services and how policies are handled at the organizational level
gave rise to desktop virtualization and centralized desktop infrastructure. This means
shifting applications, storage, and EUC to the cloud, which users can access via a
browser and a steady internet connection. The introduction of cloud infrastructure
made EUC prevalent in organizations that embraced BYOD and desktop virtualization. It
also allowed businesses to perform at their optimum capacity even when they shifted
operations outside the office.
Enterprises can use Cloud-based EUC solutions to scale up their resources without
investing heavily in physical infrastructure. Moreover, cloud VDI systems only transmit
information in pixels ensuring that critical data is secured in centralized data centers.
EUC offers tools and functionalities like a desktop to users so that they can perform
their job and communicate faster with the organization while keeping the core assets
secure.

What are the Benefits of EUC?

EUC services have been the showstopper in supplying cloud-based services without
being hindered by geolocation. The following are the benefits of the EUC:
Business Continuity
The pandemic made employers aware that their employees can be productive even if
they work from a desired location. Communication and collaboration acn be carried
over mail or video calls. Moreover, businesses can continue processing the same way
with fewer assets and hardware to manage, saving cost and efficient time for the
enterprises. Cloud-based EUC solutions have been pivotal in business continuity as
personnel can acquire data and applications they need on their system.

Security
Since the data is located at a centralized data server instead of on multiple devices, it
becomes relatively secure and easier to manage the data. Enterprises can append multi-
factor authentication and VPN layer for an extra sense of security, further decreasing
the risk of attacks and data leaks.
Enhance the Power of Automation
EUC automates most tasks that take a lot of time and are menial. Most of the data
management and similar jobs are associated with computing. Automating tasks in EUC
reduce workload and increases efficiency. Moreover, this powers individuals to work on
more productive and innovative projects.
Centralized Management
Managing an extensive infrastructure with thousands of devices is quite strenuous. It
requires a tremendous amount of workforce and demands multiple maintenance tools.
EUC is the solution for this. It allows employees to store and manage all data from
centralized storage in the cloud. All can be done casually, from installing, updating, or
modifying applications to maintaining records and critical information.

Testing
DevOps-focused operations continuously need new tools and software to enhance
product development processes. EUC solutions provide the agility needed to scale up
and down the procedures and system specifications per users’ requirements.
Enterprises can pave the way for new tools for users and test how good the solutions
are on a large scale.

What technologies are employed by the EUC?

VDI
With the help of virtual solutions such as virtual desktop infrastructure (VDI), employers
can now monitor and control each end user’s actions and ensure security from a single
location. Virtual desktop infrastructure can imitate actual desktop PCs.
With the help of steady network access, remote users can connect to a virtual
environment created on a Virtual machine using VDI technology.

DaaS
Desktop as a Service (DaaS) is a cloud computing service that encompasses VDI
technology. In this, providers give customers access to virtual desktops. It can be offered
in multiple models, including a subscription model, or on a monthly or yearly basis
based on customers’ requirements.
DaaS providers usually oversee maintenance, backup, data storage, and updates. DaaS
offers advantages over VDI as it doesn’t require large-scale infrastructure costs and
overpouring management.
Application as a Service
You can offer Linux and Windows-based software to your employees using applications
as a service technology. Moreover, you don’t have to worry about changing the source
code. Your apps can be installed, tested, updated, and scaled fast and efficiently to
satisfy your end users’ demands.
Ending Note
End-user computing services have already been established as an essential asset in
navigating the enterprises post the COVID-19 environment. Organizations were forced
to change their traditional working to a remote working solution.
However, many are considering making the work-from-home model permanent after
looking at the productivity ratio even when the situations are favorable for office return.
Even before the pandemic, a large number of workforces, almost 90%, have worked on
a hybrid model once in their lifetime.
Looking at all these prospects, organizations can now stick to and adopt services that
may help them always be productive. Moreover, as these services are platform-
independent, users can access them from any device, anywhere, and anytime. As per
the current trends, the future with the EUC seems quite productive and dependable.

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