What Is A Long Code, And How Should You Use It?

Nowadays, every organisation looks forward to meeting the growing needs of mobile-centric customers. With high open rates of SMS, more and more businesses are using it to reach their potential audience. Businesses require a quick, efficient, and convenient long code service to excel in their marketing campaigns.

A business can use a long number, also known as Virtual Mobile Number (VMN), to send or receive voice calls, MMS, and SMS messages. The main advantage of a long code number over a short code is that it can be used for international communication.

Businesses can text their customers in various ways by employing long code numbers. The article outlines some use cases for long code service and explains why companies must utilise it.

Benefits of Using A Long Code Service?

Long code SMS helps establish a consistent channel for communication with low setup cost and personalised services. The long code SMS simplifies and improves the  understanding of communication among customers. Here are some advantages of using a long code SMS service:

Minimal Setup Time

A long code SMS service that can be set up quickly is one of its significant benefits. The entire setup process takes just a few hours. As a result, businesses can maximise their resources and boost their return on investment.

Two-Way Conversation

SMS is a two-way communication since businesses can send and receive text messages using long codes. Here, calls can be placed through the customers as well which further helps in enhanced customer experience

Personalised Messages

The ability to modify the messages to meet the demands of various businesses and customers distinguishes a long code SMS service. As a result, communication services can be tailored to an individual’s needs, enabling them to adapt to the dynamic settings of the corporate world.

Diverse Audience

Since SMS messages can be sent and received in a variety of languages, another advantage of a long code SMS is that the communication services of an organisation would be appealing to a broad audience. Therefore, the long-term earnings of a business will rise with an increased customer base.

Use Cases of a Long Code SMS Service

Businesses communicate with their customers effectively by employing long-code phone numbers. You can buy a long code phone number with a SMS solution for  communications. Additionally, some SMS service providers can enable messaging on your current landline business phone numbers, which makes it simpler for your clients to identify the texting number.

The long code SMS creates a seamless customer experience and is suitable for businesses of all sizes. The following are some use-cases of long code texting:

• Greetings for Birthdays and Anniversaries
• Confirmations of Order and Shipping
• Reminders for Payments
• Customer Assistance

This way, businesses use the long code numbers to connect with their customers more personally through the medium their potential customers use the most. It is suitable for marketing campaigns and customer service, which boosts trust.

Leverage the Power of Conversations!

There is no doubt that text messaging is quickly establishing itself as one of the primary methods for connecting with your customers, prospects, and employees. Expanding your SMS marketing strategy can help you communicate effectively with the right audience at the right time. Textlocal is the finest choice if you’re seeking a dependable, long code and bulk sms service provider for your business.

Textlocal will give you real-time reporting with insights on the operator, circle, date, and time of the communication etc. In addition, it will help you interact with customers from various geographical locations with its multilingual content support, helping your businesses grow its customer base.