Problems with printers of every brand are common. HP printers are no exception to it. One of the most frequently arising issues is the printer going offline. This issue is often reported by Windows 10 users. HP printer offline can pose much of a problem to those who want some urgent printing to be done. Luckily, you have various fixes for it. 

The issue mainly occurs when you don’t set your printer as the default one, or you use an outdated version of the printer driver. In this article, we’ll tell you about the ways you can successfully resolve this problem. 

Fixes for HP Printer Offline Problem

There are many resolutions for this issue, and most of them can be carried out by the average user. Keep reading to know how to make your printer online. 

1. Update and reinstall the printer driver

 If you are repeatedly searching for “why my printer is offline?” the answer could lie in an outdated driver. Here are the points you can follow to update as well as reinstall it.

• Go to ‘Device Manager’ by using Windows search.
• Now, expand the area of printers.
• Find your printer’s model and right-click it.
• After that, tap ‘Update Driver.’
• Click ‘Search automatically’ and let the driver update happen.
• After the driver gets updated, you can restart your system.
• To reinstall the driver, head over to ‘Control Panel’ and tap ‘Remove Programs.’
• Now uninstall the driver.
• After that, go to the official HP website, download the new driver and install it.

1. Fix the printer spooler configuration

You will always see an HP printer offline message if the spooler service comes to a halt. You must restart it.

• In the ‘Run’ dialog box, input ‘services.msc.’
• After that, find the print spooler option from the items you see. 
• Right-click on this option and choose ‘Stop.’
• The print spooler will pause. 
• Now, tap the address bar and input the following: ‘C: \Windows \System32 \Spool \Printer.’
• Now, press ‘OK.’
• Remove the files from your printer so that the print queue clears.
• Now, head back to ‘Print Spooler’ and right-tap it. Choose ‘Start.’
• You can also start your system and printer again.

1. Make your HP printer the default printer.

Making your HP printer the default one is essential to take it out from its offline status. To do so, go through these points. 

• In the Windows search bar, type ‘Run.’
• In the dialog box, input ‘Control Panel’ and go to its result. 
• Tap the ‘Devices and Printer’ option.
• You’ll see your HP printer listed there. Ensure that it has a green checkmark. It indicates that it is set as default. 
• If it does not have this checkmark, right-tap it and click the ‘Set as default printer’ option. 

Wrapping up

Now you know the most effective fixes for the hp printer keeps going offline problem. Use them to get the desired result with your printer. However, if you still find the problem unresolved, it’s best to connect with expert printer technical support services. The experts are available 24/7 to resolve all your printer concerns.